Dedicated Account Manager

About

At Transladiem, it is key to speak our client’s language. This statement is to be understood in its broadest sense. Our dedicated account managers are indeed carefully assigned to clients in order to create a match in terms of native languages spoken and industry expertise.

All our staff is as minimum bilingual, if not trilingual, which means that for instance a learning & development department based in France will be in touch with one of our French-speaking account managers who has the relevant experience in e-learning. Similarly, a pharmaceutical company based in Italy will be in touch with one of our Italian-speaking account managers who has experience with the pharmaceutical & life science processes, protocols and documents.

This constant alignment with our clients in terms of languages and expertise eases the overall communication and highly reduces the gaps in ambiguities or important details lost in translation as we know what our clients expect and how to best handle their projects.

Quality you can trust

Quality is at the heart of everything we do as the key driver of our workforce to establish and respect watertight localisation processes in order to exceed our client’ expectations. On top of being ISO certified (17100:2017 & 9001:2015), Transladiem has indeed developed bespoke internal quality assurance procedures which allow us and our clients to take the edge over the competition when it comes to quality.

Dedicated Account Manager

About

Quality you can trust

Linguist selection process

Dedicated Account Manager

Quality policy

Translation, Editing, Proofreading (TEP)

"...Understanding the needs of our varied audiences and multiple stakeholders whilst ensuring speed to market is what made Transladiem stand out amongst competitors..."

"...What I appreciate the most about them is their reactivity, organization and they are solution oriented....Their review process and translation quality has always been at a professional level. As well, their ability to turn around a project with short deadlines...."

"...The translations were precise and true to our source content. The team at Transladiem was reactive, respected all deadlines and always offered prompt assistance to us with urgent tasks. Communication was excellent, they understood our specific needs...."

"...Transladiem worked with several internal stakeholders from a variety of geographies and time zones to produce a great piece of work that is still being widely consumed today. Prompt, efficient, professional and client focused ..."

"... Prêt A Manger captions have been translated with care while respecting the brand tone of voice. We are pleased to have come across a localisation agency that does not deliver litteral translations, that offers a variety of linguist profiles to choose from adapted to our client’s needs..."

"...Transladiem helped us deploy a micro-learning curriculum about Neuromarketing. This curriculum is made up of 150 videos, everything has been translated and recorded for dubbing purposes for a total duration of 8 hours of audio...."

"...Great collaboration for which Transladiem coordinated the project steps directly with the 14 in-country business units involved. An engaging and patient collaboration, always led by am irreproachable rigor, as well as a level of flexibility and availability second to none...."

"...From the initial enquiry through to completion of the task, the communication was prompt and polite and their service professional and reasonably priced. I can thoroughly recommend them..."

"...The collaboration and professionalism demonstrated throughout the process were truly inspiring. It was a true pleasure working alongside with such a professional team."

"...I would like to extend my thanks to Tess , Arnaux and the team for all the work and effort on this project, especially for all the trouble shooting and last minutes requests. It has been a pleasure working with you all on this."

"...The constant support, updates and overall level of care provided by Lise and Arnaux from Transladiem who worked with me on this project were very qualitative on the multiple project steps we have gone through. The communication was excellent throughout the whole project life-cycle.”

"I have been working with Transladiem in the past 2 years and I have appreciated their professionalism and flexibility. They are always here to provide support and suggestions which make things easier...."

"All looks great, thanks for the quick turnaround time."

“I would like to thank your teams for the work done : clarity, precision, on-time deliveries. Many thanks for the efficient communication and overall collaboration on this project. ”

We’re ready to translate, proofread, transcribe, record, subtitle and localise your next project!

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