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Accreditations & Certifications

ATC Accreditation

One of the main benefits of being an Accredited Member of the Association of Translation companies is the use of the Certification Stamp. This is used to certify translations submitted to the public sector or other authorities, such as the Home Office.

The ATC’s Certification Stamp is awarded to Accredited ATC Member companies. It carries the member company’s name, membership number and the year. The Certification Stamp assures the receiving authority that the translation has been carried out by a company belonging to a professional industry association, and that the translation is a true and accurate reflection of the original document.

Translations certified with the ATC’s Certification Stamp signal to the recipient that the translation has been carried out by an Accredited Member of the Association of Translation Companies. It demonstrates that the company has passed the ATC’s strict membership vetting process, including checks on financial stability, quality management processes, client and supplier references and also holds suitable professional indemnity insurance.

ISO 17100:2015 – Translation services

ISO 17100:2015 is the internationally recognised ISO standard for translation services and was created to respond to the market’s need for a universally accepted benchmark. It is a process standard that sets key prerogatives for achieving quality by following the translation process steps it defines.

At Transladiem, we are fully compliant with 17100:2015 standards as part of our fundamental commitment to quality in translation projects. This globally recognised standard is considered the gold standard in translation quality and provides our clients with additional reassurance that their projects are in good hands.

When working on an ISO-certified project, the translation step must compulsorily be followed by an independent review performed by a second and equally-qualified professional linguist. Our project team goes above and beyond the standard translation process to ensure that the final output is of top quality by running two additional bespoke QA checks, called verification and validation, on each version of the deliverables.

Our professional translators are highly skilled and experienced in their respective languages and fields of expertise. They take great care to accurately convey the meaning and intent of the original text. Our project managers are also responsible for the final quality checks and will ensure that your translations are error-free and delivered in a timely manner.

ISO 9001:2015 – Quality Assurance in Translation

ISO 9001:2015 is part of the ISO 9000 family of quality standards and covers a number of different aspects of quality management. The need for quality assurance is paramount in the translations industry to guarantee any project delivered is to the highest of standards. 

This encompasses meticulous planning, rigorous documenting and agreeing on the guidelines elaborated in our quality management system. By following these guidelines, every translation project is dealt with using the same core process, and every client receives the same great level of care and service.

This certification by the International Organisation for Standardisation has been achieved by only 5% of the businesses in the UK. ISO 9001:2015 is also supported by the UK government and recognised across the world as a mark of quality. By choosing a translation agency with this quality certification, you can rest assured that the service you will receive is highly professional and focused on your needs. Transladiem is proud to be defined by the following values:

Quality

Delivering quality is fundamental to ISO 9001. Clients can be assured that we will always work to the highest standards, adhering to our quality policy and quality objectives.

Customer Service

Customer needs and expectations are essential to an ISO 9001 registered company, so clients will benefit from the best service, delivery and support. There is a strong customer focus by putting their needs first, and always seeking feedback to continuously enhance customer satisfaction.

Consistency

Any company can register for ISO 9001 but they must be committed to maintain and progress the high standards that their clients expect. A factual approach to decision making is established in order to make best use of data to make strategic business decisions.

Commitment

Delivering quality is fundamental to ISO 9001. Clients can be assured that we will always work to the highest standards, adhering to our quality policy and quality objectives.

Great Employees

All employees are aware of the importance of their work within a wider framework, and their contribution to the quality objectives. Employees’ education, training and qualifications are well-documented so clients can be assured they are receiving the level of expertise they are paying for. Employees benefit from constant feedback and great leadership, where the company vision and strategy are shared with all levels. Staff is also given ownership of processes and their respective improvements!

Communication with clients

Thorough and effective communication with clients, from initial contact through to aftercare. ISO 9001 certified companies always listen to their customers, customer feedback helps shape improvements.

Reliability

ISO 9001 registered companies are guaranteed to be well-managed and efficient operators. Clients have no need to audit their business partners themselves.

Trust

Legal and regulatory requirements are guaranteed to be met, and client property and intellectual property will be handled sensitively and with care.

Continual Improvement

ISO 9001 certified companies must demonstrate continual improvement in their structure and services; so clients know they will always be dealing with industry leaders, and getting the best value for money. This continual improvement is verified through regular performance reviews and a clear procedure for auditing.

Documentation

Records of procedures and processes are kept to support all jobs, helping to answer any questions the client may have following project completion.

Quality you can trust

Quality is at the heart of everything we do as the key driver of our workforce to establish and respect watertight localisation processes in order to exceed our clients’ expectations. On top of being ISO certified (17100:2017 & 9001:2015), Transladiem has indeed developed bespoke internal quality assurance procedures which allow us and our clients to take the edge over the competition when it comes to quality.