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Privacy Policy


In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data, TRANSLADIEM informs you of the processing of personal data according to this Privacy Policy.

Any person who accesses this website assumes the role of user, committing to the observation and strict compliance with the provisions indicated here, as well as any other legal provision that may be applicable.

TRANSLADIEM, SL reserves the right to modify any type of information that may appear on the website, without there being any obligation to notify or inform users of said obligations, with publication on the website being understood as sufficient. 

Responsible for the treatment

Identity of the person in charge: TRANSLADIEM


Fiscal address: 115 Coventry Rd, London E2 6GG

Company number 12286803



Rights exercise address: 

Activity: Linguistic services in any format; translation, language consultancy and interpreting.


Confidentiality and data security

TRANSLADIEM undertakes and guarantees the use and treatment of users’ personal data in a confidential manner, as well as complies with its obligation to keep them and adapt all the necessary security measures to avoid alteration, loss, treatment, or unauthorized access, in accordance with the provisions of current data protection regulations.

TRANSLADIEM cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties is beyond its effective control and cannot assume any responsibility for said attacks.

Regarding the confidentiality of the processing, TRANSLADIEM will ensure that any person who is authorized by said entity to process the user’s data will be under the obligation of confidentiality.

When a security incident occurs, TRANSLADIEM will notify the user without undue delay and will provide them with timely information related to the Security Incident as it becomes known, as it is known or when the user reasonably requests it.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you send us, exonerating TRANSLADIEM from any responsibility in this regard, even when you provide us with data from third parties.

TRANSLADIEM will process personal data related to your identification, location, identification of the entity to which you belong and the position you hold on behalf of and as a contact with the entity you represent, used to contact you via email. Said data is processed in order to carry out all the procedures related to the attention to your request, preparation of budgets, contracting and provision of services to you or to the entity you represent, as well as the maintenance of relationship histories.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form. If you provide data from third parties, you must have their prior consent.

The services, access to the contents and the offer of products on the Website are exclusively aimed at people over 16 years of age, therefore, when you access or use the Website and/or provide us with your personal data, you declare that you are of that age, being aware of the prohibition of the use of the Website if you are a minor.

This website prohibits the insertion and communication of personal data of minors and, if they have been provided by the user or by minors, they will be eliminated if the Responsible party notices such an irregularity.

Likewise, the user expressly exonerates TRANSLADIEM from any possible claim derived from this fact, assuming the user who sent the information full responsibility that may result from any claim.

Acceptance and consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to their treatment by the Responsible in the manner and for the purposes indicated in this Privacy Policy.

The website provides a wide variety of information, services and data. The User assumes his responsibility in the correct use of the website. This responsibility will extend to:

– The veracity and legality of the information provided by the user in the forms issued by TRANSLADIEM for access to certain content or services offered by the Website.

– The use of the information, services and data offered by TRANSLADIEM contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties. or the same operation of the website.

Purpose of the collection and processing of personal data

Regarding the personal data collected by e-mail and/or filling in the web forms, the purposes of treatment will be the following: reply to your communication; meet your request for information; include you or the company to which you belong in the contact agenda, facilitate future business relationships or manage the currently existing business relationship, as well as to send you the necessary documentation or information requested, as a result of the provision of contracted services.

Thus, your personal data will be processed by TRANSLADIEM to attend to your queries and requests. This information may include personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information, in compliance with other applicable regulations.

It is possible that advertising will be sent to you electronically about new services and products linked to your interest as a client or potential client, as well as information and recommendations of legitimate interest, if you authorized it at the time of data collection, through express consent or if you are or have been a client of TRANSLADIEM, based on legitimate interest.

Contact forms:

Type of data: name, surname, email address.

The purpose of this treatment will be the answer to your query, attending to your request or solving the question raised. In this case, your personal data will be kept for the time necessary to attend to your query and in any case until you state its deletion or for as long as it is essential to comply with current legal obligations.

Legitimation of the treatment: consent.

Data retention: 2 years.

Commercial shipments

Type of data: name, surname, email address, address, postal code, city, state/province, country, organization/company, position/department.

The purpose of this treatment: If you check the corresponding box, we may use your data to keep you informed of our news, activities and other information that may be of interest to you and related to the company’s activity. We will keep your data if you do not express your opposition and in any case a maximum of 5 years from the last confirmation of interest.

Legitimation of the treatment: consent.

Data retention: until you exercise your right to deletion.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the Cookies Policy, are also collected.

TRANSLADIEM does not carry out automated profiles or adopt decisions that may affect the user based solely on the automated processing of their personal data. All decision-making processes related to the treatment purposes described above are carried out with human intervention.

TRANSLADIEM is entitled to process user data for the purposes in order to comply with its contractual obligations as a result of the request made by you.

The user data provided to TRANSLADIEM through any means will also be collected for statistical purposes to adapt and improve the management of the website and services.

The provision of personal data requires a minimum age of 16 years, or, where appropriate, have sufficient legal capacity to contract, where appropriate.

Likewise, the data of the users provided to TRANSLADIEM through any means will also be collected for the purpose of sending promotional and informative electronic communications about services provided by the company.

These promotional electronic communications will be sent throughout the duration of our relationship and even once it has ended, as long as the user does not express their limitation and/or opposition to said treatment. The legitimacy of the treatment will be based on:

  1. a) the user has given his consent
  2. b) the information sent is related to products and services similar to those that were the subject of a previous sale, provided that the user has not denied authorization to said communications.


Type of personal data subject to treatment

Personal data is understood to be data that identifies or makes a natural person identifiable. The data to be processed by the Controller within the framework of the relationship with the interested party and conditioned to the consented purposes, are included in the following categories:

– Identification and contact data: name, surname, NIF, telephone, postal address or email.

Categories of special protection data are not processed.

The personal data that will be processed will be the personal data that the user has provided to the Controller when completing the contact form through any other means (Chat, WhatsApp, telephone, email).

In the case of use of social networks, the policy provided for in them will apply. If user data is collected through a Social Network, the applicable Privacy Policy will be that corresponding to the specific Social Network.

Veracity of the data provided

The User guarantees that the personal data provided to TRANSLADIEM is true and up-to-date, and is responsible for communicating any changes thereto, the user being solely responsible for the inaccuracy or falsity of the data provided and for the damages that may be caused by this to said entities or third parties due to the use of the services offered by them. In addition, TRANSLADIEM declares that the data collected is adequate, pertinent and not excessive in relation to the scope, purposes and services determined.

Communication and destination of data

TRANSLADIEM does not sell or transfer personal data that can identify the user, nor will it do so in the future, to third parties without the prior consent of the interested party. However, in some cases collaborations can be carried out with other professionals, in which cases, prior consent will be required from users, informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest security and confidentiality standards.

Legal basis that legitimizes the processing of personal data

The legal basis that legitimizes the treatments is the consent or the legitimate interest for information about products and/or similar services of TRANSLADIEM if you are or have been a client before.

In other cases, the legal basis will be the commercial contract.

Period of conservation of your personal data

The personal data provided will be kept as long as they are necessary for the provision of contracted services, to respond to requests or requests made, and in any case as long as the deletion is not requested by the interested party and within the obligations imposed by other regulations of reference. Thus, under tax regulations, your data will be kept for 5 years.

Rights of the interested parties

The user can exercise their rights of access, rectification, deletion, portability, limitation and opposition to treatment. Likewise, in case of doubt regarding our privacy and data protection policy, you can contact

The interested party may exercise their rights by sending an email to the previous address attaching a document proving their identity (photocopy of ID or passport) and the right they wish to exercise.

You may revoke the consent given at any time.

You may file a claim related to the processing of your personal data before the AEPD.

Privacy Policy Changes

TRANSLADIEM reserves the right to modify this Policy to adapt it to new legislation or jurisprudence, as well as industry practices. In such cases, TRANSLADIEM will announce on this page the changes introduced with reasonable anticipation of their implementation.


Version: January 2023